Dinex

At our store, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

1. Eligibility for Return or Exchange
You may request a return or exchange in case of:

• Change of mind
• Receiving a damaged or defective product
• Any other valid reason

2. How to Request a Return/Exchange
To initiate a return or exchange, please contact us at:
📞 03295737276

Our customer service team will guide you through the process.

3. Return Instructions

• The product must be packed exactly as it was received.
• Ensure proper and secure packaging to avoid damage during transit.
• Ship the parcel through any courier service or as advised by our customer service team.

4. Return Shipping Charges

• All return shipping costs will be borne by the customer.

5. Refund Process

• Once we receive and inspect the returned parcel, your refund will be processed.
• Payment will be returned via online transfer.

6. Important Notes

• Items must be returned in original condition.
• Incomplete or improperly packed returns may not be accepted.

If you have any questions, feel free to reach out to us. We’re always happy to assist you!